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Lifetime Protection For Your New Kitchen
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Frequently Asked Questions

 

Can I really employ any kitchen company and still qualify for a Free Lifetime Warranty?

Yes, you can pick any kitchen from any company provided we can check and approve your quote before you place an order.

What if I’ve already placed an order?

If your contractor is a Lifetime Warranty Member simply follow the REGISTER link and enter their details to claim a Free Lifetime Warranty.

Do I have to pay for the Lifetime Warranty?

There is no charge for the Lifetime Warranty provided you buy your kitchen from a Lifetime Warranty Approved Installer, or we check and approve your quote before you place an order.

How do you get paid?

We're employed by a leading home improvement review website to check the credentials of kitchen contractors across the UK. At the same time we're inviting the best installers to join the Lifetime Warranty Network so that we can recommend them to our customers in return for a membership fee.

What if my preferred installer won’t join your network?

As long as we check and approve your quote before you place an order we'll give you a Free Lifetime Warranty regardless of whether or not your contractor joins us.

Why do I need a Lifetime Warranty?

Hopefully, you won't. Most home improvements provide many years of untroubled service, but there are always exceptions to the rule. If you’re unlucky enough to experience problems in the future, a Lifetime Warranty could protect you.

How do I register my purchase?

You can register your purchase using the REGISTER link on this website. Registrations must be made within 12 months of the purchase date.

How will I know that my Lifetime Warranty registration has been accepted?

When you register your purchase with us you’ll be directed to the Lifetime Warranty Dashboard where you can view your registration and manage your warranty going forward.

When can I activate my warranty?

You can activate your warranty by logging in to your Lifetime Warranty Dashboard on or up to 28 days after the Activation Date, which is 10 years from the registration acceptance date (usually when your contractor’s guarantee expires). This date will be displayed at the time of warranty registration.

Which parts of my project are covered?

Click here to see the full Terms and Conditions.

How do I make a claim?

Simply log in to the Lifetime Warranty dashboard and follow the instructions.